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CRM 的定義 第一章. CRM的介紹. 顧客關係管理，第1章，頁5. 1.1 CRM 的定義及應用. CRM 的定義可以分成：.
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What is customer relationship management (CRM) ? - Definition from WhatIs.com What is CRM? Most companies today use CRM (or customer relationship management) to drive their business. This definition explores the use cases, trends, processes and applications associated with CRM. ... CRM software CRM software consolidates ...
What is Customer Relationship Management CRM? Webopedia Customer relationship management (CRM) entails all aspects of interaction that a company has with its customer, whether sales or service-related. ... CRM is the abbreviation for customer relationship management. Customer relationship management (CRM ...
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客戶關係管理- 維基百科，自由的百科全書 - Wikipedia [編輯]. 效率關系金字塔. 一間公司客管職掌範例. CRM系統若依照其應用功能的不同 ，則可以分為下列三大類，協作型CRM系統、資料 ...
顧客關係管理(CRM) - DigiTimes電子時報 2009年3月13日 ... CRM之全名為Customer Relationship Management，通常被翻譯為顧客關係管理， 從字義字意上來看，理應不難讓人理解，該項系統主要的存在 ...
