客戶關聯管理 - 維基百科，自由的百科全書 客戶關聯管理 （ Customer relationship management 或簡稱 CRM ），企業活動面向長期的 客戶關聯 ，以求提升 企業成功 的管理方式，其目的之一是要協助企業管理銷售循環：新客戶的招徠、保留舊客戶、提供客戶服務及進一步提升企業和客戶的關係，並運用市場 ...
Customer relationship management - Wikipedia, the free encyclopedia Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer ...
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Customer Relationship Management CRM Software – SAP 360 Customer | Solutions | SAP Earn customer loyalty, win more deals, and maximize service revenue – with our customer relationship management (CRM) software. ... January 15, 2014 NEC Teams With SAP to Help SMEs Benefit from Cloud-Based ERP Solutions in Key Markets Globally ...
CRM 7 顧客關係管理: CRM: Customer Relationship Management 中央大學.資訊管理系 范錚強 mailto: ckfarn@mgt.ncu.edu.tw http://www.mgt.ncu.edu.tw/~ckfarn Updated May 2007 本講次大綱 CRM背景 營運模式的改變 顧客關係管理之行動 顧客管理 銷售管理 合作夥伴 ...
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企業導入顧客關係管理 (CRM) 決策之研究 許多企業開始正視其直接的利潤來源，也就是與顧客間關係的經營規劃，因此顧客關係管理 (CRM) 的重要性也就在激烈競爭的市場中逐步浮現。過去學者的研究多集中在影響企業導入 CRM 之因素，然而對於此需投入大量人力、財力與時間的導入 ...
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Customer Relationship Management - CRM - SCN Wiki Welcome to the SAP Customer Relationship Management (CRM) Wiki SAP CRM provides best-in-class functionality for marketing, sales and service. It supports customer-facing business processes across multiple interaction channels.
